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Community Member

Add voice features

Hi, everyone.

I have just deployed Call Manager 4.1 and Cisco Unity for our customers. Topology includes gateway 38xx( connect to PSTN line); switch 2950 and 2 IP Phone. Server CM plugs into switch. How can I deploy autoanswer calls?

Drop your points soon. Thanks a lot.

2 REPLIES
Gold

Re: Add voice features

Hi,

You can install the Cisco IPCC Express Stad package that It comes for free with a new CallManager deployment.

With this IPCC Express you can use the basic IVR functionality that the system provides: get DTMF digits, launch prompts, transfer calls, etc.

Hope this helps,

Juan Luis

Community Member

Re: Add voice features

CCM also has auto-answer feature per extension.

Wei

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