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New Member

Adjust now Time for Timezone Difference

We have an IPCC server in the US that also serves our Aus call center.  I would like to write some logic into the Aus script that takes the current time on the IPCC server, and adds a time differential variable that is a parameter (for example, they are currently 17 hours ahead of us).   I would need then somehow compare this against a Day Of Week.  Obviously because of the offset, there are times the server clock would be on Sunday but in Aus it would be a Monday which would need to be open for business.  Any help with this is greatly appreciated!

2 REPLIES
New Member

Re: Adjust now Time for Timezone Difference

Hi ,

I don't know any "do this" type answer right now, just two things I would look into.

1) version 8.0 (the one that coming out soon) has timezone features. Lookup docs for exact details.

2) if you know trigger the call is coming in, you could manually add or substract time difference to make time consistent with system time.

I hope this was a little bit useful.

Ervins

New Member

Re: Adjust now Time for Timezone Difference

Just FYI, here’s what I ended up writing, thanks.

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