We have an IPCC server in the US that also serves our Aus call center. I would like to write some logic into the Aus script that takes the current time on the IPCC server, and adds a time differential variable that is a parameter (for example, they are currently 17 hours ahead of us). I would need then somehow compare this against a Day Of Week. Obviously because of the offset, there are times the server clock would be on Sunday but in Aus it would be a Monday which would need to be open for business. Any help with this is greatly appreciated!
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...