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New Member

Administration problems CCX Enhanced 5.0

Hi Netpro

I have a cluster to Unified CCX Enhanced 5.0(1), but when i try to configure application, upload a script or create a folder the application this message is showed:

Create a folder

Error while handling the input request.

com.cisco.app.ApplicationException: can not acquire ClusterMutex

com.cisco.config.ConfigException: Store config record - error: config request timed out

Create a Application.

Error while handling the input request.

com.cisco.app.ApplicationException: can not acquire ClusterMutex

com.cisco.config.ConfigException: Create config record - error: config request timed out

Any idea?

Regards.

fixie rider
4 REPLIES
New Member

Re: Administration problems CCX Enhanced 5.0

Any idea?

:(

fixie rider
New Member

Re: Administration problems CCX Enhanced 5.0

Just experienced the same problem on a Premium v. 5.0.2:

"can not acquire ClusterMutex; nested exception is: com.cisco.config.ConfigException: Get config record - error: config request timed out "

Any explanations?

Known error?

Thanks

johnny

New Member

Re: Administration problems CCX Enhanced 5.0

Hi,

Got the same issue on UCCX 7.0, any feedback on your issue?

Thank you.

Yorick

Cisco Employee

Re: Administration problems CCX Enhanced 5.0

Locks in CET most likely. Open a TAC case.

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