Re: After initial Greeting, redirect to external phone
How about just adding a variable in the script, say, blnRedirect. Make that a parameter variable. Then, the manager can go to the CRS Admin page and then in the applications he can set that to true/false whenever he/she needs to.
And in the script, you can check the condition - Add a If node. In the properties, add "blnRedirect== true" and for the then condition, do a call redirect. If not, send the call to the queue.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
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