i have a question in regards to Agent-Based Routing. is there a way to get the status of the agent with something similar to a "get report statistic" before you send the call to that particular agent ?
if there isn't what happens if that agent is on not ready state, or if the agent is on a call ?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.