Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Agent deletion in UCCX 8

Dear All,

How to delete the agent names in HR report tool in UCCX 8.2.

Regards

2 REPLIES

Agent deletion in UCCX 8

There was a thread posted before about this for UCCX 7, but should still help you out.

https://supportforums.cisco.com/message/3227943#3227943

Cisco Employee

Agent deletion in UCCX 8

Hi Renji,

This is an expected behaviour of the system. So, what we need to do is to get root access and delete the names from the database directly. I will do that for you in the SR that is open with us

Regards,

Abhiram Kramadhati

325
Views
0
Helpful
2
Replies
CreatePlease login to create content