Cisco Agent Desktop screen becomes sluggish/non-responsive. The cisco client will start flashing, then the full screen comes up on the monitor and will be a blank screen and can not get out of it or get to other applications (ie AS/400 Screens, Internet Explorer, Outlook). Requires a reboot to regain control of PC.
The Agent Desktop client is not resetting on a new call. Users still see the previous call information. Does not correlate to what is truly the condition of the call
Cisco client screen disappears. Can be in Ready or not ready, push button to more to different status, hourglass appears but does not release timely (could be up to one minute long).
Restarted all sub-systems and CTI Manager in CCMService. Checked all event logs, etc. Opened a P1 provided Cisco TAC with agent debugs/sniffer traces and no resolution after 4 hours of troubleshooting. Rebooted box after hours and next day no problems reported. Any ideas, seen this before?
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...