After placing the credentials of the agent and passes connecting to the Cisco UCCX, get the error message: There has timed out the request for connection to Cisco UCCX application server, verify that the system is online and try to new.
Your agent desktops are having problems connecting to the UCCX server, or some of the UCCX services may be out of service.
Check that the desktops can reach the server and that there are no firewalls or anti-virus software.
Check all services in UCCX are 'in service'. Go to UCCX admin --> Unified CCX Serviceability --> Tools --> Control Centre - Network Services. Make sure everything is in full service, in particular UCCX Engine and Cisco Desktop Services.
Are you AD integrated? Do you have more than one AD server listed for Authentication? Can you log into AppAdmin?
Sometimes what can happen is that: Your primary AD server is not responding in time, so CUCM uses the secondary AD server as a backup. However, CAD has a default timeout for login at 10 seconds, far too short to allow CUCM to try the secondary host.
If this sounds like what's happening to you, then you can manually increase the CAD timer by editing the following file on the Agent PC, and restarting CAD.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...