Re: agent desktop IPCC 5.xThe license and resource Manager may b
May be a bit late but I had the same issue and was able to solve it.
The reason of this is that you don't configured the correct IP address on the server before UCCx installation. The installer then populates the wrong information in the registry. The Agent Desktop then boots and fetches the wrong LDAP server IP address and is not able to connect. This is undocumented but I found out using the registry editor.
On the UCCx server, open up regedit and go to:
Search for those two keys:
IOR Hostname and LDAP Host 1.
Change the IP address to the correct IP address and reboot the server.
Then re-run the postinstall executable on the client in the Agent Desktop installation folder.
I did it like this and it fixed my problems.
You'll probably have the same issue if you change the IP address of the UCCx server.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...