I am looking for a document that can provide in detail the different products/combinations supported when CAD is installed on a VM and accsssed remotely. Specifically I am trying to find out if the following is supported:
CAD/SAD installed on a Windows XP/ Windows 7 virtual machine
Windows virtual machine is hosted on VMWare View, Citrix Xen Desktop and Citrix VDI in a Box platforms.
Virtual machine is accessed remotely by the call centre agent using Citrix/ VMware/ RDP client from their local PC
Agent will use physical IP phone or IP Communicator soft phone (installed on their local machine) for voice
The above setup is known to work in the test environment, but I want to make sure that this is officially "blessed" by Cisco
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...