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Agent Desktop upgrade?

We're going to be moving from IPCC Express 3.5 to 4 soon and need to upgrade a lot of distributed agent disktops. Has anyone ever accomplished a CAD upgrade using some type of system to auto upgrade the desktops? Something like SMS or another system? It would be very cumbersome to do the uninstall/reinstall process manually.

1 Reply 1

srikrama
Level 1
Level 1

Hi,

If it is an upgrade from 3.5 to 4.0 then only way is to uninstall/reinstall the CAD.

Regards

Srikanth

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