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Agent Desktop Window Behavior

mknepper
Level 1
Level 1

In IPCC 3.5 version of CAD the administrator could set the window behavior so that the agent wouldn't "pop" when a call is presented, but would stay minimized. Is this possible in CAD 6.2 -- compatible with IPCC 4.5?

1 Reply 1

thisisshanky
Level 11
Level 11

Go to properties -> set it to stealth mode in cad.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus