Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Agent Desktop Window Behavior

In IPCC 3.5 version of CAD the administrator could set the window behavior so that the agent wouldn't "pop" when a call is presented, but would stay minimized. Is this possible in CAD 6.2 -- compatible with IPCC 4.5?

1 REPLY

Re: Agent Desktop Window Behavior

Go to properties -> set it to stealth mode in cad.

144
Views
0
Helpful
1
Replies
CreatePlease to create content