I have one customer who is having lot issues with CAD client . When ever Agents try to login on CAD client it displays the following error
Agent ID not found , sometimes it works after two three tries or we run Manual Synch from CAD Admin to fix the issue ( although it also displays error " Error Occured due to one of the service failed to Launch") . Or as a last resort we recycle CTIOS/CAD server machines.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...