We are running UCCX 8.5 Premium. I am wonder if there is a way that I can for the client to pop up on an agent and tell them they are in not ready? Or have something popup that tells them they are in not ready.
I have done this for UCCE by creating a pop up from the Cisco Desktop Workflow Administrator. This is done in the Agent Management Workflow under the CAD Agent tree of the Work Flow Groups. It pops up every time they go Not Ready and I have the verbiage saying Your Status is Not Ready. It's just an information window and "OK" must be clicked for it to go away.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...