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Agent Peripherial Number Max digit

bhhongecs
Level 1
Level 1

at ICM 6.0

Can i use 10 digits Agent Peripherial Number?

if it is avilable, can i use "1000000000" - "9999999999". for agent Peripheral Number?

Thank you

2 Replies 2

geoff
Level 10
Level 10

Pretty easy to test.

Can I ask why an agent would be given a 10 digit number to have to remember so they can log into CTIOS?

Regards,

Geoff

i alredy did it

because this customer site has around 1,200 agents.

those agents are Blanded (In & Out) agents

i'm not sure but as i known, this customer want to give two ID for 0ne Agent.

so they make a agent Peripherial Number rule.

i already test that, but i want to check the other site exprience.

thank you for your answer. ^_^)~b

have a nice day~