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Agent Phone with Busy Lamp Field

Would a BLF on another phone cause the same issue as a shared line with UCCX 8.5.1 SU2?

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Agent Phone with Busy Lamp Field

I don't think it should - a BLF isn't a line. I also don't recall seeing any notes re: this not being supported.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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Super Bronze

Agent Phone with Busy Lamp Field

I don't think it should - a BLF isn't a line. I also don't recall seeing any notes re: this not being supported.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Agent Phone with Busy Lamp Field

Me either but it's always good to check.

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