We are login to to agent reskilling url using supervisor id. Login id should get locked after 3 times invalid login attempt, but this is not happening though we are entering wrong password 4-5 time. We have account lockout policy applied on domain level. That same account get lock when we enter wrong passwords in cti supervisor desktop.
That does not suprise me. When you promote an agent to be a supervisor, you have to supply a user name and a password. That is created as a user in Active Directory under the Cisco OU. But the agent ID is not. If you log in on the Dynamic Reskilling web site using agent ID of the supervisor (PG selected) the authorization is not being done through the Windows API.
The lockout policy you are seeing when a supervisor logs into CTIOS is not controlled by the domain policy, it is controlled by a UCCE mechanism introduced in version 7.5. It just so happens that this mechanism defaults to 3 attempts, which happens to match your domain policy. This is just a coincidence, the CTIOS login does not use Active Directory at all. The agent reskilling app uses the same agent id that is used for CTIOS except the new lockout mechanism does not apply, that only applies to CTIOS logins.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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