Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Agent ready timer

Hi,

Is there a timer setting for an agent to move from "Not Ready" to "Ready" state? Running IPCC v3.52. and CCM v4.01

./G

1 REPLY

Re: Agent ready timer

Nope. Wrapup can be timed. But Not Ready cannot be.

135
Views
0
Helpful
1
Replies