Agent Real Time Displays 1 hour ahead

[Leonardo Oliveira]

Greetings all,

Agent Real time display are showing 1 ahead hour of clock system.

Anyone have a suggestion if this is a bug or configuration issue ??

I have attached a screenshot to simplify

UCCX: 7.0
 

[Walter Solano]

Hello Leonardo,

Could you please check if the time display by the Real Time Reports is the same time of the server??

Also I would like to know if the server and the agents are configure to use the same time zone??