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Agent Real Time Displays 1 hour ahead

Greetings all,


Agent Real time display are showing 1 ahead hour of clock system.

Anyone have a suggestion if this is a bug or configuration issue ??


I have attached a screenshot to simplify

UCCX: 7.0
 

Leonardo Oliveira www.avvid.net "Scientia potentia est"
1 REPLY

Re: Agent Real Time Displays 1 hour ahead

Hello Leonardo,

Could you please check if the time display by the Real Time Reports is the same time of the server??

Also I would like to know if the server and the agents are configure to use the same time zone??

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