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New Member

Agent report with login IDs

Is there a way to get a list of our agents that includes their username and agent extension?  RmCM | Resources shows their Name and extension, but it's their display name (Bill Matthews) not username (bmatthews).  Clicking on any individual agent shows what I'm looking for, but I was hoping to get the report on one page for all agents.

Thanks

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New Member

Agent report with login IDs

Hi,

You can but it is not report . Cisco desktop admininstrator look for agents it will display agent ID and name aswell but no xtension.

New Member

Agent report with login IDs

Nice suggestion, thank you. 

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