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New Member

agent supervisor

I have added myself on the IPCC server as a supervisor but i keeps on saying my password is wrong.Thanks.

8 REPLIES
New Member

Re: agent supervisor

Hi,

Try changing your password from Cisco Desktop Admin.

Regards,

Iftikhar Ahmed

New Member

Re: agent supervisor

thanks for your response but i have changed the password there and its still saying the same thing, incorrect password.

Re: agent supervisor

try not putting in a password and just your username.

david

New Member

Re: agent supervisor

thanks, i tried that and its still doing the same thing. Do you perhaps have a step by step document on how to configure agent supervisor (IPCC version 5.0).

Bronze

Re: agent supervisor

Hi

When you first time login to Supervisor desktop, the initial password is same as your extension. you can change it later.

Cheers

Muhammad

New Member

Re: agent supervisor

yes i have tried that several times already.

New Member

Re: agent supervisor

your supervisor's pass = your user id by default

New Member

Re: agent supervisor

thanks very much, its working

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