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Agent Team 26 consolidated data report for CUIC 8.5(4)

Hello,

As you all know , the stupid stock reports in CUIC only  contains half hour data , i need a report for the agent performance that  can appear on daily basis (one raw) , does anyone have the report  definition for the Agent team 26 webview report.

P.S: i tried to get the SRD file from webview and convert into CUIC with no luck.

Appriciate the help.

Amer

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3 REPLIES

Agent Team 26 consolidated data report for CUIC 8.5(4)

This is not going to be 100% what you want, but should be close.

https://docs.google.com/open?id=0B1WL5v9vYcAwbFhBdmUwa3dtX0U

david

Agent Team 26 consolidated data report for CUIC 8.5(4)

Hello,

This is not a Agent team report , this is agent per agent report.

But it is useful however i still need the agent per team report, thanks anyway.

Amer

New Member

Agent Team 26 consolidated data report for CUIC 8.5(4)

Hi Amer,

You should not pick up the complete SRD file and put it in the CUIC, this will throw up an error. You would need to select from "SELECT till ORDER BY"

Thanks,

Dass

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