I have been searching the CTIOS development guide and database schema and cannot seem to find a reference to the agent's workstation IP Address. I have found a phone login IP Address but not a workstation IP Address. Is this field available somewhere?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...