Thanks for the info what I have done thus far...w/one ext in particular I changed the busy trigger to 2 and 1 changing it from default, this actually fixed it temporarily. Its happening again now and I checked the phones CSS it's seems to be ok, but I noticed all of the CTI Ports are not in a CSS. Any ideas?
FYI - The issue has been resolved...client had 6 lines in hunt on their agents phones, the last line was registered as their ICD ext. This line also had CFB/CFNA to VM on it. Took all of this off now everyhting is testing good.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...