I have ccm5.0 with ipcc express premium 4.5 I installed agents on my machine but now trying to log in it give error that id is not there. Checked id is there with correct password. RmJTAPI is member of CTI standard group. IPCC extension is defined under user profile.
following is the error message am getting in call managers application log
18900 Sep 19 213509.508 UTC %CCM_CTI-CTI-3-kCtiProviderOpenFailure CTI application failed to open provider CTIconnectionId18902 Login User Idac Reason code.-1932787616 IPAddressxx.xx.xx.xx App IDCisco CTIManager Cluster IDStandAloneCluster Node IDXXX
i got it worked it was because of LDAP authentication. I enabled it for testing and disabled it. but it seems that was not synced with IPCC. restarted its desktop sync service but it didnt work . restarted IPCC server and now its working with LDAP authentication disabled.
same old microsoft rule. :)
I will enable LDAP authentication again and will update this post.
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