Agents on one side of WAN having problems - CVP 4.0 / CAD 7.2/ ICM 7.2.4
Basically on one side of the WAN when agent gets transfered a call from Queue and they are on this particular side of the WAN. The CAD and phone rings and when they try and answer it they get in CAD 'Requested Operation Failed'. In CTIOS I see this..
10:54:38.556 [SYSTEM] Unable to create object for UniqueObjectID
Re: Agents on one side of WAN having problems - CVP 4.0 / CAD 7.
Well, I thought it was because of something similar to this. Essentially, I thought it was coming in the SIP trunk and trying to home to a CCM that was not in the SIP Trunk's CCM Group.
However it turns I out I simply messed up and didn't set my regions correctly. We have no transcoders here. And my SIP Trunks were trying to talk to the recieving phone on a G.729 / G.711 mismatch. Interesting that you can see this in some manner in the CTIOS Logs ! I must say that doing an install of this size with 8 CCM's really took design to a new level when putting this bad boy together. Much different then designing for 4-5 CCM's...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...