1) Use ICM Region to put organize areacodes into various reasons. Then in the routing script, you can check the region and route accordingly
2) In ICM, without region, you can check for first 3 letters of ANI and then route accordingly. (If node - Left (call.CallinglineID,3) should give u the area code.
3) Use database and do a sql lookup using ICM or using IPIVR. create a table with columns areacode, destination etc. Then, you can query the table and get the destination and refer that in the ICM script
4)Instead of using database, the above can be done in .XML file also.
The only thing to check is how up to date the entries in your ICM are. When I looked into this a few years ago, the area codes in ICM were well out of sync with what was published and I had to do a large number of updates.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...