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New Member

Announcing prompt to called party after call connect

Hi,

In CRS scripting, how can I announce a prompt to called party after calling out from IVR(i.e. after using "place call").

Which function to be used for this??

Thanks

2 REPLIES
Bronze

Re: Announcing prompt to called party after call connect

I think once calls leave the IVR and it passes the control to CUCM, you cant do much. Only, mark it callhandled and terminate call.

New Member

Re: Announcing prompt to called party after call connect

Hi,

I am using the function "place call" to dial out, then when the call gets connected, in the "connected" branch I want to play the prompt to the called party.

If I use the function "Play Prompt" it plays call to calling party, but I want to play the called party.

An idea, how to achieve this.

Thanks

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