10-17-2008 01:28 AM - edited 03-14-2019 03:04 AM
Hi,
In CRS scripting, how can I announce a prompt to called party after calling out from IVR(i.e. after using "place call").
Which function to be used for this??
Thanks
10-17-2008 09:41 AM
I think once calls leave the IVR and it passes the control to CUCM, you cant do much. Only, mark it callhandled and terminate call.
10-20-2008 01:32 AM
Hi,
I am using the function "place call" to dial out, then when the call gets connected, in the "connected" branch I want to play the prompt to the called party.
If I use the function "Play Prompt" it plays call to calling party, but I want to play the called party.
An idea, how to achieve this.
Thanks
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