If a customer were to build a home grown Application Gateway would they need to pay to enable the Application Gateway feature on the CallRouter? Obviously it would be an honor system since there is no license file but just wondering if the feature itself is supposed to be licensed. Is there only a cost if they decided not to build in-house and went with something such as the GatewayODBC from Cisco? Not looking for cost, just trying to understand where the costs would come into play.
as far as I know, there's no additional license fee for using the Application Gateway feature, as such.
Cisco Something Something Services, however, sell products based on the AGP platform, for instance, an application enabling ICM scripts to do MQ.
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...