I created a script for incomming calls to play a greeting and then just queue until the agent is available. Problem im having is it plays the greeting, rings to transfer and then goes to play sorry prompt rather than the queue. I have attached my script to see if anyone can help me find where the mistake is. Thanks for you all for your input.
You never set the CSQ name properly, you have s switch looking at calledNumber but there is nothing done under the corresponding labels. As a result one you get to the Select Resource Step you are utilizing CSQ varaible, since it is not defined as a parameter I know you dont overrite it from the application level, hence the CSQ name is "".
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.