I've created an AutoAttendant (didn't start from scratch, I mutated the default aa.aef.) But after submitting it for review to a few key people, one of the users noticed that when he worked through the options and spelled his last name to see if it would find him, the system responded with multiple selections, some did not make sense. When he selected one of the choices it spelled his complete name back to him by announcing each letter vs. saying his full name. S T E V E H O F F M A N vs Steve Hoffman. Which was too clunky and proved to be a "Show stopper" for this implementation of Auto Attendant.
Does anyone know how to get IPCC to speak the name vs. speaking one letter at a time? Is there documentation?
IS AutoAttendant in CallManager 4.1(2) better than using IPCC? Are there reasonable reports on CallManager's AA?
I also believe that IPCC is better than the AA in CallManager and Unity (which is what we are currently using). But I need to be able to get the system to use a spoken name and not the spelled name during a name search. Any ideas?
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...