Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Avaya contact center solutions

Has anybody done an eval of Cisco vs Avaya for contact center solutions? We are heading down the Cisco path, but wanted to have some background info on Avaya..hopefully not having to do a full eval.

Any articles or studies published that might compare the two?

1 REPLY

Re: Avaya contact center solutions

http://www.avaya.com/gcm/master-usa/en-us/tasks/learn/facts/iptelephony/qa8/cisco_avaya_compatibility.htm

Best way is to ask your Avaya GAM to provide a comparisson and ask your Cisco account team manager to provide the same and compare.

Lot depends on your environment, is this express or enterprise etc.

787
Views
0
Helpful
1
Replies