I have aproblem when export the call type 21 half hour report to excel, when i tried to take the average for the ASA in the excel it is not the same as the web view report, although Iwhen I divide the total answer wait time/calls handled it gives the same data as the web view reports, so why it is not the same with the exported report to excel, please advice?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...