Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Average Speed of Answer in execl

I have aproblem when export the call type 21 half hour report to excel, when i tried to take the average for the ASA in the excel it is not the same as the web view report, although Iwhen I divide the total answer wait time/calls handled it gives the same data as the web view reports, so why it is not the same with the exported report to excel, please advice?

266
Views
0
Helpful
0
Replies