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Community Member

Avoid scrolling in WrapupData window

Hi all,

(IPCCE, CTIOS Sever 7.1 (4))

I have got a list of wrapupdata strings comprised of 20 items. As this list is long, scrolling up and down is required for an agent to select the appopiate code.

I would like to be able to show the total listing of items without the need of scrolling. Is there any registry key that can be used to upsize the window??

Thanks very much for your help.

2 REPLIES
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Re: Avoid scrolling in WrapupData window

You can modify the CTIOS Soft Phone yourself.

Cisco supply all the code in the CTIOS Toolkit for different languages - VB.net is the easiest to alter with Visual Studio.

Change the size of the window, compile, test, deploy. ;-)

Regards,

Geoff

Community Member

Re: Avoid scrolling in WrapupData window

Geoff, I was hopping deep in my heart to get another answer (such as a registry key), but seems SDK is the only way to go with this one.'

Thanks very much

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