04-04-2008 06:36 AM - edited 03-14-2019 02:02 AM
IPCC Enterprise, 7.1.5 -
AW/Distributor server
Webpage for supervisors to reskill agents will not load, giving java.lang.outofmemoryerror
CAN the Apache Tomcat service be restarted on that server without impacting the contact centers? We are trying to resolve this issue, but are unsure if restarting ONLY that service will impact the ICM/IPCC components/services.
HELP! :)
Solved! Go to Solution.
04-04-2008 06:44 AM
Tomcat is used webview and the reskilling tool.
The service restart could be done without any impact to other ICM/IPCC component.
Regards,
Riccardo
04-04-2008 06:44 AM
Tomcat is used webview and the reskilling tool.
The service restart could be done without any impact to other ICM/IPCC component.
Regards,
Riccardo
04-04-2008 09:57 AM
Resolved! Many thanks!
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide