08-19-2014 01:07 PM - edited 03-15-2019 06:02 AM
08-20-2014 06:21 AM
I'm reading it the same way, you're limmited by the Logger, so you only can have 1 HDS-DDS. Now, look at your infrastructure, if your network has the possibility of having two seperate servers on two seperate networks go down, then your reporting is the least of the problems.
david
08-20-2014 09:11 AM
Thanks David, i got your point .
Then, what is siginificance of HDS in AW-HDS ,i understand it doesn't have the call detail,agent details,call variables.
do you know if there is specific historical tables in AW-HDS not present in HDS-DDS ?
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