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Basic IVR vs Adv IVR ports, What;s the difference?

Dear all,

I am going through the SRND for UCCX 7.x release. Can any one explain the difference b/w the two except for licensing? What are the addon features with Adv IVR ports? Can a mix of both is applicable?

Thanks

khalid

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Re: Basic IVR vs Adv IVR ports, What;s the difference?

Use this guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/user/guide/uccx70edgs.pdf

and go to page 2-19. This lists the steps available in the Enhanced (basic ivr ports) vs. Premium (advanced ivr ports) CRS Editor.

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