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New Member

Beep tone delay when call landed CAD in UCCE Hosted solution.

Hi ,

We have UCCE Hosted infra call center Version 9. i am struggling Beep tone delay issue when agent getting a customer call in CTI platform , Calls stetting configured in auto answered mode. when Call initiate  Beep tone heard  20 sec delay but call invoke CTI 20 second prior.

Did any one face similar issue and any suggestion to fix.

 

Sattyendra 

 

 

 

1 REPLY
New Member

Hi ,This type of issue can be

Hi ,

This type of issue can be a suspect of BUG in CIPC.

Can you please share me logs and Version of CIPC and what window OS is in use.

Regards

CCIEChase

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