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Best practice: Call Redirect or Call Consult Transfer?

Hi all -

In some of my scripts we are forwarding calls to a "off-net" number through our PSTN gateway.

I currently am using a Call Redirect step to redirect the calls but recently started seeing some problems with call rejection. Apparently the Call Redirect script is also sending along the called number as a redirected number which isn't translating properly and breaking call control.

I've currently got a workaround in place that is blocking the redirected numbers going out into the PSTN. Would it be better to use a Consult Transfer rather than the Redirect?

Thanks in advance.

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Re: Best practice: Call Redirect or Call Consult Transfer?

Are you using single step transfers?

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