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Community Member

brain cramp question

good friday all,

attached you find a simple script...the result i need is when costomers press 4, they hear a greeting, then get transfered, without input, to an extension..what step/steps am i missing

thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
Super Bronze

Re: brain cramp question

Hi

Call Redirect - point at whatever number you like, then go to end. Or do something clever on busy/failure... if it's an automated system you can just let it go fairly confidently...

Regards

Aaron

Please rate helpful posts...    

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
2 REPLIES
Super Bronze

Re: brain cramp question

Hi

Call Redirect - point at whatever number you like, then go to end. Or do something clever on busy/failure... if it's an automated system you can just let it go fairly confidently...

Regards

Aaron

Please rate helpful posts...    

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Community Member

Re: brain cramp question

thank you,

thought i did that..but...

have a great w/e and i appreciate the help!

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