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New Member

Bringing back calls with IVR5

Hello

I have got a little task on my hands to try finding out if there is possible to use IVR to call several mobile phones. I can do this by callign one phone but i cannot figure out how and if i can get ivr to bring back the call if it's busy at the destination mobile phone.

This is needed as we tries to have a "hunt group" in IVR instead of in cucm6 since these phones are not ip based. Is there any way to accomplish this, and if so how can i do it?

2 REPLIES
New Member

Re: Bringing back calls with IVR5

Have you tried using the call consult transfer step?

New Member

Re: Bringing back calls with IVR5

Yes i have. Since cucm6 sends the call without knowing the extension status this step always get's in the Success node even if i is on call on the mobile phone

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