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New Member

CAD 6.2.0(19) strange window behaviour

On a UCCX 4.5(2) installation, we have CAD users complaining that CAD breaks out of stealth mode and stays visible on desktop. The container even enlarges with each inbound call.

Is is connected to CSCsd81370?

Any solutions around?

rgds

2 REPLIES
Bronze

Re: CAD 6.2.0(19) strange window behaviour

Check if its a problem if you are running standard version. For stealth operation premium or enhanced might be required.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/installation/for_cad/for_ecad/ecad64ig.pdf

New Member

Re: CAD 6.2.0(19) strange window behaviour

Thanks, but they are using an Enhanced version.

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