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CAD 8.5(1) Restore down icon minimizes to Taskbar

Restore Down button (see attachment) on Cisco Agent Desktop minimizes to Taskbar, it should put CAD in middle of screen, wondering if this is a bug. I. When CAD is in Taskbar, I can’t click to maximize, I have to Right click Maximize. In Preferences I tried all the options and get same behavior.

It was working fine at some point. About to test on other Agent PCs to see if I can duplicate it.

UCCX 8.5(1)SU2

Cisco Agent Desktop Premium 8.5.1.214

Windows XP SP3 32 bit

3 REPLIES

CAD 8.5(1) Restore down icon minimizes to Taskbar

This might be a Windows issue.  Ensure that CAD is not minimize, right click on the Windows bar and click on Move, then right click and hold your mouse and move the CAD where you want it to be.  At that point minimize and maximize and it should go back to where you last left it.

david

CAD 8.5(1) Restore down icon minimizes to Taskbar

Full size, top of CAD in the Windows bar I right click and Move is grayed out.  Minimized I right click Move but with it minimized you can't move it.

CAD 8.5(1) Restore down icon minimizes to Taskbar

Change your resolution, see if that gives you what you're looking for, this has happened to me with random versions of CAD, but it always seems to be very random.

david

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