One of our client's agent PCs won't run CAD. Installs okay, but any attempt to execute it just fizzles; double-click the icon, no response, no error on the screen, no errors logged. User has local administration rights, all non-standard apps and anti-virus have been disabled. Local PC support is no help (they claim it's our app, so it's our problem) and I'm trying to avoid getting stuck troubleshooting a PC issue outside the scope of voice work.
In the interim the user has the phone agent service.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...