Re: CAD- Always keeping Dial number as Entered Checkbox "Ticked"
It will check this box and keep it checked - it will be greyed out - if you use CAD Admin and change the Work Flow Config - Dial Strings and change to "Variable Length Dial Strings" so there are auto no inserts of PBX access code (say 9) or long distance access code (say 1).
The CAD thing is very North American-centric. You need to stop that.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...