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CAD and CDA

hello all

Q1:I login a CAD and make a call.I find that the Dial Number as Entered Check Box is not selected and only call a external phone.how can i do it??

ps:in the CDA,dial strings,i select the "Variable Length Dial String Format"

Q2:in the CDA,dial strings,phone number format tab,i can't delete the phone format,what reason??

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