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CAD and CSD for Windows XP, SP3 with CRS 4.0 Premium

wflores
Level 1
Level 1

‎08-22-2008 10:43 AM - edited ‎03-14-2019 02:45 AM

Hello everybody.

A customer needs to install Cisco Agent Desktop (CAD) and Cisco Supervisor Agent Desktop (CSD) on Windows XP Service Pack 3 (SP 3).

I know both applications are able for Window XP SP2, of course the customer is having problem with windows XP SP3.

Is it a way to make CAD and CSD work with Windows XP SP3?

The release for CallManager is 4.2(1)sr1a, CRS 4.0(4)_Build140 with IPCC Express Premium.

Regards

Walter

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3 Replies 3

Abdulbaseer Mohammed
Level 4
Level 4

‎08-29-2008 11:01 PM

what issues are you having?

You may want to open a TAC case.

Good luck,

Baseer.

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amith.kumar
Level 1
Level 1
In response to Abdulbaseer Mohammed

‎10-12-2008 07:00 PM

Hi,

Even I am having the same issue. Can you please tell me if you have any suggestion for me?

Thanks

Amith

0 Helpful

wflores
Level 1
Level 1
In response to amith.kumar

‎10-13-2008 06:35 AM

The SP3 is not support for Desktop Applications

Regards

Walter Flores

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