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New Member

CAD Cisco Agent Desktop Call log viewer

Hi.

I have the following problem:

There is no data in CAD Call log viewer.

Agent state logs and ACD statistics work fine.

I am using:

CAD v.4.5.7.4

JTAPI v.2.1(3.9)

IPCC v.3.5

CCM v.4.1(3)sr1

1 REPLY
New Member

Re: CAD Cisco Agent Desktop Call log viewer

I've found the reason.

The time on IPCC was completely different from the real time....

u-ups... :-)

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